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Selection Criteria for a Job

To apply for a position with International Cargo Express it's important that you have a clear idea of your career progression, including how you wish to utilise your skills and experience in your next role.

There are two ways to make yourself known to us! The first is a general submission of your CV to our Head office or the relevant ICE branch manager. In this case, you become part of a "pool of candidates"! When we intend to recruit for a position we start a talent search against a vacant role. CVs in this pool are considered against our selection criteria. If your details are matched to the vacant role and reviewed for suitability we will talk to you before the role is advertised! The second way is to apply directly to an advertised opportunity and include a covering letter which demonstrates how and why you are suitable.

Useful tips for applying for positions

You are more likely to be successful in the recruitment process if you tell us how you fit the position you are applying for, i.e. in your covering letter.

We recommend you only apply for targeted positions for which you have suitable skills and experience.

Step One - Tailor your CV

Your CV is very important – it is like your Passport which should be up-to-date and current at all times to facilitate "travel" to your next career opportunity!

A CV should also "sell" and "market" you in an interesting and honest manner. A functional CV should highlight the skills and experience you have gained throughout your career to date. It may be helpful to consider the following tips to enhance your current CV:

  • Compile your CV in reverse order (showing your most recent experience first)
  • Show the month and year you commenced each position
  • If there are any gaps in your employment explain these
  • As well as responsibilities, list your achievements in a position
  • Keep it concise
  • Check and double check your spelling and grammar
  • Highlight in a covering letter why you believe your skills meet the requirements of the position

Step Two – Applying Online

To apply for a position you will need to follow the steps in the online application process. As part of this process, you'll be required to create a personalised profile. Click the 'Apply Online' link at the bottom of the advertised position to create or update your profile. When you have successfully submitted an application, you will receive a system generated confirmation email, letting you know we have received your application.

As we often receive a large number of applications for any given position, you may not hear from us again until two or three weeks after we receive your details, however we are conscious of progressing as quickly as possible and often can advise of your suitability or next steps before this.

If your application will not progress to the next stage, you will be advised in writing via email. If, after applying for a position, you have not heard from us within three weeks please contact us.

Step Three – Interviewing

When we progress your application, you will be contacted by phone and informed of the next steps, which may include an initial telephone interview or face-to-face interview.

Step Four – Assessments and Reference Checks

When you progress to the next stages, for some roles you may be required to participate in psychometric assessments and for all roles there will be reference checks, so please be prepared to provide at least two professional referees for us to contact.

These referees must ideally be people you have reported to in prior positions - or at least people who have working knowledge of your abilities and experience.

Step Five - Being Made an Offer

If you are successful in becoming the preferred candidate, you will be advised of the offer by telephone and promptly provided with a written employment agreement. The offer of employment is valid for a finite period of time and requires your acceptance by signature and its return to us.


I just wanted to drop you a short note because our team locally has been under enormous pressure in satisfying some of our largest customers with product.Thru the efforts of Zdenka, we are delivering pretty much as the customers need and they have acknowledged the excellent service we are providing them . A large part of this is thru your teams efforts too thank you and pls pass on our positive and appreciated comments to Zdenka

Brian Pert
National Sales Manager
Cargill Texturising Solutions - Australia and New Zealand
"Just wanted to say a big thank you for all the help you gave us with getting the container delivered. It arrived at 1.15 Thank you for keeping us informed as things progressed through the system, it is reassuring to know that you were on the job."

Greg Croke
Managing Director
"Hello Guys, I just wanted to thank you all for the fantastic service. When compared to the last freight forwarder, you guys absolutely shot them out of the water. I will be using you guys for all of my future containers, and I will be referring any business I can. Thank you.

Best Regards,

Sebastian Loader, Owner/Operator
Sustainable Living Furniture
"Dennis – I can't thank you enough for your assistance over the last week. You have truly gone above and beyond the normal service standards experienced within the industry. It's this service that creates that point of difference and creates advocacy. I will certainly be recommending ICE to colleagues and other business associates.
All the best,

Melina Kawecki
"At Lovehoney and personally, we try to deliver good and bad news in equal proportion. As bad as our previous forwarder has been for us over recent months, this is mirrored in the positive and proactive stance of your Brisbane Team. They have all been excellent, specifically Alice and Tara. It makes a nice change when a supplier puts in as much effort into their business, as we do for our customers.

Rob Godwin
Love Honey
"Just a quick note to say thanks for the excellent delivery service this week of our goods from VITSOE UK. Your communication in the lead up was exemplary and your driver on the day was punctual, friendly and helpful. Recently I find it rare to come across people who do as they promise… You were 100% reliable from start to finish. Feel free to forward this to your boss. We couldn't have been happier with the service you provided.
All the best mate. "
Rory Toomey, Architect
"Just over two years ago we approached ICE to assist with our international freight forwarding of importing goods from UK to Australia. We were a newly established start-up with no experience in importing and freight, nor with any trading history. It was the personal support and belief in us by ICE that made us choose to work with you. We appreciated the hand on support and guidance in the early stages, as international freight can be a complicated task for SMEs to take on when starting up. Having direct access to you and your team, offering quality service and flexibility made a real difference for us.

Also of value to our relationship has been the ability to store & access product at both you Melbourne and Sydney offices – which is useful when expanding across the country. As is the ability to arrange collection in the UK and delivery from door to door.

I'm sure there's many other freight forwarders out there competing for the same customer, but aren't convinced many of them offer more of a personalised service, backed up with support and flexible access when you need it most.

Thanks for the great two years, happy to advocate your success to others, and speak with them should they want to hear first-hand about our experience with ICE. Here's to a great working relationship in the year ahead."

Rob Mikecz, Owner, Rochester Ginger
" I can vouch for the guys at ICE. They give us excellent service. You are wise to choose them. close quote Martin Ward, General Manager, Ulbrich Products Pty Ltd
All the best mate. "
"Hi guys
Just wanted to let you know how well Mark Mackovski has looked after us (me!) over the past two weeks regarding our three open top containers from Italy. Customs attempted to make life difficult but Mark arranged the entire situation from start to finish with expertise. Thank you for the opportunity to work with Mark as he was diligent, very helpful and pro-active in keeping me informed of the changing status of our 3 containers. Mark's efforts enabled me to keep various managers here at APP alerted each and every step of the way relating to the clearance and delivery of such large shipments. Our managers are happy with me and I am happy with Mark!
You have obviously taught him well!
Thanks again guys."

Annie Henry, Marketing – Import/Export Assistant, Australian Plastic Profiles Pty. Ltd. & Pipe King Pty. Ltd.
"It's nice to finally deal with a professional organisation with a friendly and efficient sales person! I have spent some time on the phone today getting grunted at and told "we will get back to you". I was starting to think that the entire industry was made up of nuffy's! Please make sure you pass on my positive feedback to your manager (and ask him/her for a raise while you're at it!):0) As I mentioned on the phone, we are just embarking on a trading relationship with a couple of companies in India. I foresee that we will have ongoing orders with these companies and there will be a steady stream of airfreight from them to us. Hence the need to get my head around my freight costs. The idea of using a "one stop shop" for our supply chain requirements appeals to me.
Cheers, Doug Baird"
"I was nervous about jumping into the international scene after managing a successful domestic e-commerce business for 3 years. But ICE offered such great hands-on service, I didn't need to worry about anything. I was guided along by the ICE cargo professionals from start to finish. Any question I had was immediately addressed by their really friendly staff. Thumbs up. "

Alan Reynolds, Perth
"Wanted to grow my business globally but I didn't know the first thing about importing and exporting. Contacted ICE and got all the help and answers I wanted. Because of their support, I got the kick-start that I was looking for."

Andrea Martin, Sydney
"Starting an online business is difficult for beginner like myself. Not only was I new to e-commerce, but also I had zero experience with international trade and importing. ICE explained and managed this process for me in such a friendly and accessible way, that any apprehension I felt quickly disappeared. "

Rob Dellenbauch, Sydney
"They're amazing and affordable! Besides the great rates, you get direct, knowledgeable, experienced support. You can't get this kind of service from larger freight companies. ICE is a definitely a winner."

Laurie Bradford, Brisbane

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