About
Overview
Your Partner in International Freight Forwarding
International Cargo Express (ICE) is an Australian-Owned International Freight Forwarder with a strength in premium customer service. We’ve been helping importers and exporters to move cargo in and out of Australia since 1988. With an extensive global reach through our partner network, we have four offices strategically located near major ports in Sydney, Melbourne, Brisbane and Perth.
- 35+ years’ experience
- Australian-Owned with International Reach
- 300+ forwarding partner offices across the globe
our approach
Flexible, Knowledgeable & Personable
Exceptional customer service is what sets us apart. ICE provides a premium freight forwarding experience, offering direct access to our senior management and second-to-none communication when contacting our experienced staff. Unlike multinationals, our dedicated team takes the time to get to know your business first, review your logistics process and tailor the most suitable shipping solution according to your requirements. All with exceptional attention to detail and experienced professionalism.
In short: We consult. We plan. We deliver.
OUR Capabilities
Thousands of Shipments Handled
We pride ourselves on the longevity of our staff, with nearly 40% of employees working for ICE for 10+ years. We foster a great working environment so you can benefit from motivated people providing the best service in freight forwarding.
- 3,435 commodities handled each year
- 47,003,695 kgs of cargo shipped annually
- Global network reaching 180+ countries
Our Team
Great Service, from Great People
We pride ourselves on the longevity of our staff, with nearly 40% of employees working for ICE for 10+ years. We foster a great working environment so you can benefit from motivated people providing the best service in freight forwarding.
At ICE, you know who is managing your business every time, and can contact them directly,ic with ease.
Annie Brogan
Customer Service Supervisor (VIC)
Without exception and on time
“Since having International Cargo Express handle my ocean freight, I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.”
Managed goods end to end
“Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.”
ICE offered flexibility
“ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support, we were able to meet the demands of our supply chain knowing our freight was in safe hands.”
We Consult. We Plan. We Deliver.
- CONSULT – We discuss your specific needs.
- PLAN – We develop a bespoke tailored plan that is cost-effective & efficient.
- DELIVER – We manage your shipment and keep you updated from beginning to end.