Retail & Manufacturing


Logistics Management for Manufacturing & Retail

From raw materials to finished products, our specialists have substantial experience in managing the logistics of manufactured goods. We take the time to understand your supply chain requirements and provide a 100% fully-tailored solution to save you time (on transportation days) and money (on freight rates). Through our extended network of agents worldwide, we can select the best service provider for your needs.

  • Flexible: we work around your requirements – LCL, FCL, & airfreight service options
  • Agile: we can work directly with your suppliers for an end-to-end service
  • Efficient: proactive order management to ensure certainty of service
  • Reliable: we keep you up-to-date and informed all the way

case studies



Our Worldwide Freight Services for Retail and Manufactured Goods 

National Coverage

ICE have 4 strategic offices near major ports in Australia and can deliver your cargo to your depot, warehouse or 3PL.

An Expansive Network

Employing our large partner network of overseas agents, carriers and transport operators, we select the best option specific to your supply chain requirements.

Supplier Communication

We talk directly to your suppliers to organise any documentation or information needed to move your cargo.

Import and Export Clearance

Our customs brokers review all documentation, apply for import permits, determine the classification of your goods and advise should any information be missing or incorrect.

Electronic Clearance

Our team can complete clearance while goods are still in transit to ensure the fastest cargo release on arrival.

Professional advice

Our experts can advise regarding any industry events that may affect your cargo: port congestions, strikes, equipment shortages, customs processing delays, shipping peak season or weather events.

Cargo Insurance Available

Further protect your cargo on its journey against loss, damage, fires, or theft with a range of insurance options available.

Safe Storage

We can arrange for your goods to be safely stored on arrival in one of our warehouses or we can arrange a 3PL close to your logistics operation.


Your Freight Management Partner

With over 35+ years of experience in all facets of international freight forwarding, we’ve shipped a wide range of goods for retailers, wholesalers, distributors and manufacturers across Australia, including (but not limited to):

  • Lighting and furniture 
  • Camping products, trailers, caravans and 4×4 auto parts
  • Gym fit-outs, equipment and sporting apparel
  • Shearing and clipping tools, pet products
  • Boating parts and accessories, marina equipment, diving gear and equipment
  • Tiles, carpets, flooring, shades and blinds
  • Piling, grouting, fasteners, valves & pumps
  • Promotional products, stationary and giftware
  • Inks, mixers, agitators, additives, lubricants, coolants, oils, hydraulic fluids

FAQ Section

Retail & Manufacturing Freight: Frequently Asked Questions

How long does the shipping process take?

The total shipping lead time greatly depends on the country of origin and the specific delivery address in Australia. It also depends on the assigned shipping line and whether it is a direct shipment or transhipment service.
As a general rule, you can assume the follow indicative sea freight transit times:

  • From China to Australia: 15-25 days
  • From Europe to Australia: 42-50 days
  • From US to Australia: 30-45 days
  • From New Zealand to Australia: 35-45 days

Contact us at 1300 227 461 to be connected to one our of specialists now.

What goods do you handle?

We can import or export virtually anything from raw materials to industrial parts, or finished goods.

However, we have a few exceptions that we do NOT handle:

  • Personal effects
  • Live exports (animals)

What shipping options do ICE offer?

We offer a completely tailored solution based on your business requirements and logistical demands.

Options include, but are not limited to:

  • Standard Shipping Containers – 20ft, 40ft, Flat Racks and Open tops.
  • RO-RO – shipping method used for oversized or overweight items.
  • Air freight – recommended for time-sensitive cargo.
  • Road or Rail freight – for the last part of the journey, delivered straight to your destination.
  • Coastal shipping– if you are sending goods around Australia.

Can I meet with someone to discuss my requirements?

Absolutely. We have dedicated consultants in each state that can meet with you free of charge to discuss your business requirements. Simply call 1300CARGO1 and ask to speak to a global forwarding consultant and we will arrange a meeting with you at your convenience.

What sets ICE apart from other forwarders?

Flexibility and customer service. Our experienced operators/consultants get to know your business so you receive a truly bespoke service when working with ICE.

As independent forwarders, we have the flexibility of choosing the best shipping option for your cargo through our vetted network of overseas agents. We build the operation around your requirements to the smallest detail.

We offer premium service and flexibility, combined.

Connect with us now!

we consult. we plan. we deliver. footer image

We Consult. We Plan. We Deliver.

  • CONSULT – We discuss your specific needs.
  • PLAN – We develop a bespoke tailored plan that is cost-effective & efficient.
  • DELIVER – We manage your shipment and keep you updated from beginning to end.